Selling Shares from Family Trust or SMSF

To sell shares from a family trust or SMSF, the following steps are required:

1. Complete the online share sale form
2. Complete a short online ID check (each trustee)
3. Email us a certified copy of the trust deed

Step 1: Complete the Online Share Sale Form

The online share sale form takes around five minutes to complete and simply collects basic information about yourself and the shareholding. The key thing you’ll need here is your Securityholder Reference Number (SRN) which should begin with the letter “I”. Other things we’ll ask you in this form include how many shares you wish to sell, bank account details for the trust or SMSF, and which service level you would like to receive (Value or Express). We will also request an email address for each trustee of the trust to ensure they are sent the following online ID check to complete.

Step 2: Complete the Online ID Check

The online ID check is automatically sent to the trustee’s email address after the share sale form is completed. Here, the trustee is guided through a short online form where they will:

• Accept the terms and conditions
• Call our dedicated phone number to leave a quick voice message
• Provide 100 points of ID online through FrankieOne’s electronic verification platform

Step 3: Send Us a Recently Certified Copy of the Trust Deed

Once the online share sale form has been completed and the trustee has successfully verified their ID online, our compliance team will need you to email us a recently certified copy of the family trust deed (or super fund trust deed for SMSF share sales). We understand that sometimes these deeds can be very long documents. If this is the case, please ensure you email us the following three key pages from the certified copy of the trust deed:

• Cover page
• Schedule showing who the trustees are
• Signed execution page

To get a copy of your documents certified, follow these instructions, which are summarised below:

1. Find a person who can certify documents:
   • Justice of the Peace
   • Commissioner of Oaths
   • Solicitor, or
   • Police Officer from the State you reside in (needs to include their Badge Number)
2. Ask them to certify a copy of the document. They can do this by photocopying the document and writing the following text “I certify that this is a true and correct copy of the original document sighted on ___/___/ 202X”. They must record their name, address and registration number (if applicable, say for a Justice of the Peace)
3. Scan or take a legible photo of your certified copy, and email it to us at [email protected]